TogetherWeb enables customer relationship management (CRM) companies to provide true, collaborative support solutions. SimulService™ the first product based upon our unique, patent-pending back-end technology can be delivered as a server-installed product or as a hosted solution. SimulService™ allows customer service representatives (CSRs) and customers to identify and interact with each other in real time, so CSRs can guide customers to the information they are seeking and help them complete transactions on the web.

The TogetherWeb Tour Engine enables businesses to create automated tours that can be viewed at anytime as a self-service tool by customers. The tour engine reduces email and phone request while increasing conversion rate of browsers into buyers.