TogetherWeb Inc. enables electronic customer relationship management (eCRM) companies to provide Collaborative Support Solutions (CSS) through secure collaborative browsing between customer service representatives and customers. Features such as interactive forms assistance and text highlighting drive company loyalty and retention, increase revenue and dramatically improve the customer service experience. TogetherWeb’s Application Programming Interface (API) allows eCRM companies and call center solution providers to easily integrate TogetherWeb technology and functionality into their suite of offerings. With highly flexible back-end technology, TogetherWeb is positioned to enable collaboration on mediums beyond the browser, such as wireless devices and streaming media.

TogetherWeb was founded in 2000 within the award-winning Advanced Technology Development Center at The Georgia Institute of Technology. Our team originated among a dedicated group of business technologists who are creating a unique line of Collaborative Customer Service solutions.